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  • The Capacity Gap: Why Today’s Workforce Struggles With Normal Stress And What HR Can Do About It

The Capacity Gap: Why Today’s Workforce Struggles With Normal Stress And What HR Can Do About It

  • 05/12/2026
  • 11:15 AM - 1:00 PM
  • Grand Street Café, 4740 Grand Ave., Kansas City, MO 64112

Registration

  • All access members only - code required.
  • Monthly program sponsors and annual business partners only - code required.
Register

Human Resource professionals today are being asked to manage emotional capacity more than ever before. Underexposure to stress in the incoming workforce is contributing to lower stress tolerance, which in turn increases what HR is expected to absorb and address.

This session begins by examining the characteristics of individuals who rarely develop stress-related impairment and often excel under pressure, and how those traits can be deliberately cultivated across a workforce. This talk introduces a performance-focused, non-clinical approach to building stress capacity before it becomes an HR issue.

Participants Will Learn:

  • Why underexposure to difficulty and challenge creates fragility over time
  • The trainable traits that protect individuals from breakdown under stress
  • How over-accommodation unintentionally lowers standards and erodes long-term confidence
  • How to reintroduce expectations without damaging morale
  • How to create a work culture where rising to the challenge and managing stress well is expected and supported

Participants will leave with a clearer lens for distinguishing between legitimate support needs and capacity-development opportunities, along with practical tools for building a workforce that meets modern pressures with competence rather than avoidance. The workforce isn’t doomed. But there is a capacity gap. But that gap is trainable, and HR is uniquely positioned to lead that shift.

About Our Speaker: 

Dr. Jennifer Prohaska is a Police Psychologist who works alongside high-risk tactical teams at both the state and federal level and consults with public safety agencies across multiple states. She specializes in critical incident response and pre-incident performance optimization. In her consulting role, she draws from Sports Psychology and Organizational Psychology to build and sustain high-performance teams operating in high-stakes environments. Her work focuses on how stress changes thinking, behavior, and leadership and how to prepare individuals for optimal performance before those moments occur. In addition to her work in law enforcement, Dr. Prohaska advises large-scale industrial emergency management teams on business continuity leadership, helping organizations coordinate effectively and think clearly during high-consequence events. She is the founder of Tactical Longevity, a pre-incident anti-fragility training program designed to prepare professionals to withstand the stress of demanding roles and maintain performance over time.

Agenda:

  • 11:15 - 11:30 am - Registration & Networking
  • 11:30 am - Noon - Buffet Lunch
  • Noon - 1:00 pm - Program

This session has been pre-approved for 1.0 hour of SHRM recertification credit. This program has also been pre-approved for 1.0 hours of general credit toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute® (HRCI®).


A special THANK YOU to our sponsor: 




Cancellation Policy: Cancellations received within five business days of the event will be refunded. Late cancellations will not be refunded after food/beverage guarantees have been placed.


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