SHRM-KC Membership Program: The Art of Active Listening

Art of Active Listening™ 

Improve communication, engagement, and culture with active listening.

When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer.

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen.

Kelly Bosak has beyond 20 years of experience and expertise in human resources to include learning and development, talent acquisition, total rewards, and performance management. She is currently the Chief People Officer at Lettermen’s Energy. During Kelly’s career she was honored as a member of the 40 under 40 class by Ingram’s magazine, received a Best Practices award from the Association for Talent Development, and facilitated a press conference with Tom Watson and George Brett. Kelly is a Past President of the Society for Human Resource Management of Greater Kansas City chapter and serves on the leadership council of the Mid America ALS Association. Kelly holds a BS in Human Resources from Kansas State University and maintains the SPHR, SHRM-SCP, and CAALF™ (Certified Art of Active Listening Facilitator) credentials.

Agenda:

This session will be submitted for 1.0 hour of SHRM and HRCI recertification credit.

Cancellation Policy: Cancellations received within five business days of the event will be refunded. Late cancellations will not be refunded after food/beverage guarantees have been placed.

A special thank you to our sponsor: